How to order


ORDERING
We have tried to make the ordering process as simple as possible for our customers.
All you have to do is click on the "Add to Cart" icon below each item's description and you will add the item to your cart. You may continue shopping or proceed to checkout any time you want.
Even if you go offline and return later, your cart will still be full with the item(s) you added until you go to the checkout ot until you empty it. Once you proceeded to the checkout, you will be instructed each step of the way of how you can make a secure payment via SSL encryption. All orders are confirmed via e-mail.
If there is no "Add to Cart" icon below the item, if you'd rather place your order the traditional way or if there is something you'd like to ask, please contact us with the item No. and a short description and you will receive full pricing & ordering information within 24h at the latest.
Click here to place an order via e-mail.
SHIPPING
We ship anywhere in the world. The shipping cost of each item varies according to its size and/or weight. If you purchase multiple items, the shipping charges are combined for your benefit.
You can view the shipping charge of each item once you add it to the shopping cart. There you have an option between four shipping methods we offer :
- Standard mail : 2-3 weeks (incl. insurance)
- Express mail : 7-10 days (incl. insurance)
- UPS Expedited : 4-5 days (incl. insurance + online tracking mumber)
- UPS Express : 2-3 days (incl. insurance + online tracking mumber)
You can then remove the item from the cart and continue browsing or proceed to the checkout.

We take extra care in safely packing fragile pieces such as sculptures or vases. All our shipments are insured against loss or damage and travel at our own risk until they arrive at your door.

Please contact us if you'd like more info on the different shipping options.
PAYMENT
We offer following payment options:
- VISA/MasterCard (secure transaction via SSL encryption)
- Paypal (the safest online payment method)
- Bank wire transfer (please contact us for details)
RETURN POLICY
We offer an unconditional money return guarantee.
All order shipments are insured against loss or damage. Apart from that, all purchases are granted a 30-day inspection period. If you do not wish to keep an item for any reason whatsoever within this period, you will be refunded the full amount of your purchase, no questions asked.
Read detailed return instructions
Thank you for your interest in Hellenic-Art.com,
we are looking forward to serving you!

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